hospitality

• pub and barrestaurants
• hotels
• night clubs
• members clubs

Members clubs, Contract caterers and Schools

G.V Gowland and Sons have tailored system solutions and equipment to cater for any kind of members club, contract caterer or school.

Our Tailored System Solutions

Features of our systems offer your members club, catering operation or school:

Optimal Management Functions

• Management and integration of key business information for multiple sites, through the creation of effective private networks.
• Extensive management information reporting:

• KPI (Key Performance Indicators) tracking
• Real time Profit and Loss analysis and tracking
• Comprehensive sales reporting
• Cashier productivity and security tracking

• Efficient stock control. Our systems can offer single or multi site stock level tracking and detailed reporting. Furthermore, we offer terminal controls via back office packages allowing the maintenance of products, screen layouts and operation functions
• Specialised employee management features which provide tracking of employee time and attendance reports
• Multiple sales screens for menus and promotional products

Features to help maximise sales

• Customer loyalty functions, Offering loyal customers discounts and special promotions
• Cashless operations through biometric scanners, magnetic swipe and smart cards, or proximity cards (The cards can be integrated for door entry).
• Functionality for multiple price levels, for example members and non members
• Discounting of pricing by customer groups, where members can be restricted discount on certain products
• Meal Deal functionality for school canteens

Features for Security and Training

• Customer or child photo ID can appear on sales screen to confirm identity
• Restricting break and lunchtime spending, and banning items (I.e. unhealthy snacks)
• Hot-listing of lost or stolen cards, or banned members
• Different security levels for different employees
• Training mode function for new employees
• CCTV with EPOS overlay and interface options
• Electronic journal facility

Equipment

We also offer a full range of bar and catering equipment to cater for different businesses. Furthermore, we offer expert kitchen design and installation. For full details please contact us.

our clients include